Explain your services
Answer common questions using public information your firm approves.
For professional service firms
Tailor a website chatbot to your firm's services and clients. Help people explore what you offer and start a useful conversation.
What it helps you do
Give visitors clarity and your team a better starting point.
Answer common questions using public information your firm approves.
Ask relevant questions without asking for private client details. Ask for contact details with permission.
Your team reviews each inquiry and gives professional advice. Those decisions stay with your team.
Frequently asked questions
WaveHello builds AI assistants around the people they help, the business information they need, and what users should be able to do. The starting point is a chatbot; its knowledge, features, and connections make it useful for your business.
An assistant might explain your services, guide an inquiry, support booking, or help your team with a specific task. These are examples, not fixed limits. Features, permissions, and compatible tool connections are chosen for your project; an answer or a link is different from a completed action in another system.
Read this answer in the FAQ hubA form suits someone ready to send a request. A chatbot can help someone who has questions or needs guidance before deciding what to do. They can work together, but adding both is useful only if they serve different customer needs.
Start with where visitors get stuck. If the information is already clear and people simply need an easy way to contact you, improve that path first. If recurring questions prevent people from moving forward, an assistant may help. Keep a direct contact option available.
Read this answer in the FAQ hubIt should make the uncertainty clear and offer a useful next step, rather than inventing a price, policy, or promise. Depending on the setup, that might mean asking a clarifying question or helping the visitor contact your team.
An assistant needs current business information, sensible boundaries, and tests using realistic questions. A handoff should preserve useful context with the visitor's permission. Asking for human help should not trap someone in a repeated conversation.
Read this answer in the FAQ hubYes, an assistant can be tailored to help visitors describe what they need, share an inquiry, or use a compatible booking tool. Those actions depend on the features and connections included in the project.
Keep the result clear. Offering a booking link is different from confirming an appointment, and collecting details is different from completing a sale. The assistant should tell the visitor what has actually happened and what still needs attention.
Read this answer in the FAQ hubStart with a short conversation
Tell us who it should help and what they need. We will recommend the features and connections that fit.