Relevant questions
Ask about needs, timing, location, or other details that matter. The questions can change with the answers.
AI lead qualification
Get useful lead details through a conversation.
Shape your chatbot's questions around what your team needs to know. Visitors get helpful answers. Your team gets context for follow-up.
What it helps you do
Ask the questions that matter to your business.
Choose the details that help you understand each inquiry.
Clear context
Keep the visitor's answers and note what still needs discussion. Your team decides how to follow up.
A useful next step
With permission, send the inquiry to your team or compatible CRM. Questions and connections are agreed for your plan.
Frequently asked questions
Questions about helping the right inquiries progress?
Explore the FAQ hubHow does WaveHello tailor an AI assistant to my business?
WaveHello builds AI assistants around the people they help, the business information they need, and what users should be able to do. The starting point is a chatbot; its knowledge, features, and connections make it useful for your business.
An assistant might explain your services, guide an inquiry, support booking, or help your team with a specific task. These are examples, not fixed limits. Features, permissions, and compatible tool connections are chosen for your project; an answer or a link is different from a completed action in another system.
Read this answer in the FAQ hubCan an AI assistant help someone take the next step instead of only answering questions?
Yes, an assistant can be tailored to help visitors describe what they need, share an inquiry, or use a compatible booking tool. Those actions depend on the features and connections included in the project.
Keep the result clear. Offering a booking link is different from confirming an appointment, and collecting details is different from completing a sale. The assistant should tell the visitor what has actually happened and what still needs attention.
Read this answer in the FAQ hubDo I need a chatbot, a contact form, or both on my website?
A form suits someone ready to send a request. A chatbot can help someone who has questions or needs guidance before deciding what to do. They can work together, but adding both is useful only if they serve different customer needs.
Start with where visitors get stuck. If the information is already clear and people simply need an easy way to contact you, improve that path first. If recurring questions prevent people from moving forward, an assistant may help. Keep a direct contact option available.
Read this answer in the FAQ hubWhat should a website chatbot do when it does not know the answer?
It should make the uncertainty clear and offer a useful next step, rather than inventing a price, policy, or promise. Depending on the setup, that might mean asking a clarifying question or helping the visitor contact your team.
An assistant needs current business information, sensible boundaries, and tests using realistic questions. A handoff should preserve useful context with the visitor's permission. Asking for human help should not trap someone in a repeated conversation.
Read this answer in the FAQ hubStart with a short conversation
What would you like your assistant to help with?
Tell us who it should help and what they need. We will recommend the features and connections that fit.