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Help people understand your services, products, or processes using information you approve.
Explore website assistantsCustom chatbots and AI assistants
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Explore a custom assistantFrequently asked questions
WaveHello builds AI assistants around the people they help, the business information they need, and what users should be able to do. The starting point is a chatbot; its knowledge, features, and connections make it useful for your business.
An assistant might explain your services, guide an inquiry, support booking, or help your team with a specific task. These are examples, not fixed limits. Features, permissions, and compatible tool connections are chosen for your project; an answer or a link is different from a completed action in another system.
Read this answer in the FAQ hubThe best fit depends on the job: customer support, website sales assistance, or work inside your team. For customer-facing support, compare the agent's knowledge sources, required actions, human handoff, existing tools, and full operating cost. A product that drafts replies for staff is not the same as one that sends answers directly to customers.
Test the same realistic questions and failure cases against a shortlist. A popular product or a high vendor-reported resolution rate does not establish that it will handle your business correctly. WaveHello's comparison is based on current documentation, not a hands-on ranking.
Read this answer in the FAQ hubFor customer-service work, a useful shortlist is HubSpot's customer agent for a business evaluating support within HubSpot, Intercom Fin for an Intercom-centered support workflow, and Tidio Lyro for a team evaluating website chat with live-agent handoff. These are starting points based on documented features, not an exhaustive list or a universal ranking.
Compare the whole setup: required subscription, AI usage charges, human seats, channels, connections, and ongoing review. A free CRM or a low-priced help-desk plan does not necessarily include the AI workflow you need. Confirm current terms and test your own cases before buying.
Read this answer in the FAQ hubThe chatbot is the starting point. The need for customization comes from the information it uses, the questions it handles, the tools it connects to, and the actions it should support—not from a different name.
Begin with a specific customer or team task. A straightforward question-answering setup may be sufficient. More specialized work may need additional knowledge, features, connections, and review. Define the useful result before deciding how much to build.
Read this answer in the FAQ hubYour next step
Tell us about your business and the people it should help. We will recommend the features and connections that fit.