AI Website Assistants
A custom chatbot for your website, shaped around your business information and the help your visitors need. Add the conversation features and connections that fit.
One assistant, with the features that fit your website.
Example conversation
One useful conversation
The assistant helps first. Lead capture, booking, or handoff appears only when the visitor wants the next step.
Do you redesign existing websites?
Yes. We rebuild existing sites and can improve lead capture at the same time.
Would you like someone to reach out?
Yes, please.Name · Email · PhoneChoose an available time or ask the team to follow up.
Ways to shape your assistant
These capabilities can work together in one assistant. Your plan and agreed scope set what is included.
See managed plans, pricing, and inclusionsHelp visitors find answers in information your business approves.
For questions about services, products, policies, or processes.
Ask useful questions and collect contact details with permission.
Help your team understand what the visitor needs.
Help interested visitors take the next step with your business.
For appointments, product questions, or a sales conversation.
Simple website install
Your assistant can be added to a new or existing website. We test the conversation and connections, then agree how updates and support will be handled.
Decide what help to offer, what details to collect, and how visitors can reach your team.
Add approved information, brand the assistant, and test common, unclear, and sensitive questions.
Set up the assistant, test it on phones and computers, and agree how to keep its information up to date.
Connect with your tools
Send inquiries to your team or connect with compatible booking and customer-management tools. Choose the connections your project needs.
Send the agreed lead details and conversation context to the right inbox.
Send the details your team needs into a compatible CRM, with the connection agreed for your project.
Offer an appointment or demo through supported calendar or booking software.
Give visitors a way to reach your team when they need a person. Live takeover can be scoped separately.
A future connection to WaveHello Software. It is not included as an available integration today.
Stay in control
You choose the information and actions it can use. AI can make mistakes, so we set limits and agree when a person should review or take over.
Use website content and internal files the business has reviewed.
Ask before collecting contact details or sending them onward.
Test the chosen connection, protect access, and agree what happens if a request cannot be delivered.
Give a person the context when the conversation needs judgment.
Frequently asked questions
WaveHello builds AI assistants around the people they help, the business information they need, and what users should be able to do. The starting point is a chatbot; its knowledge, features, and connections make it useful for your business.
An assistant might explain your services, guide an inquiry, support booking, or help your team with a specific task. These are examples, not fixed limits. Features, permissions, and compatible tool connections are chosen for your project; an answer or a link is different from a completed action in another system.
Read this answer in the FAQ hubAn AI customer service agent can answer recurring questions from your business information, collect context, and route requests to a person. Some products also perform configured actions in connected tools. Answering a booking question is different from creating a confirmed appointment.
Start with one repeatable job, approved information, and a clear fallback. The useful result is a correctly handled request—not simply more chat activity. Confirm the required channel, subscription, access, and human follow-up before choosing a platform.
Read this answer in the FAQ hubA form suits someone ready to send a request. A chatbot can help someone who has questions or needs guidance before deciding what to do. They can work together, but adding both is useful only if they serve different customer needs.
Start with where visitors get stuck. If the information is already clear and people simply need an easy way to contact you, improve that path first. If recurring questions prevent people from moving forward, an assistant may help. Keep a direct contact option available.
Read this answer in the FAQ hubIt should make the uncertainty clear and offer a useful next step, rather than inventing a price, policy, or promise. Depending on the setup, that might mean asking a clarifying question or helping the visitor contact your team.
An assistant needs current business information, sensible boundaries, and tests using realistic questions. A handoff should preserve useful context with the visitor's permission. Asking for human help should not trap someone in a repeated conversation.
Read this answer in the FAQ hubShape your assistant
Tell us what visitors need to understand, what details your team needs, and what a useful next step looks like.
