WaveHello resources

Clear answers. Better business decisions.

Practical guides and quick answers about websites, marketing, AI, and the tools you use every day.

Find your answer

A good place to start.

What’s on your mind?

Quick answerSoftware & operations

Why do I still copy information between tools that say they are integrated?

Read the answerClose answer

A listed integration may move only certain records or fields, in one direction, or after a particular event. That can be technically connected without completing the workflow your team needs.

Follow a real record between the tools. Check what arrives, what stays behind, whether updates are handled, and what happens when something fails. The answer may be a configuration change, an additional connection, or a simpler process—not necessarily another subscription.

More on this question
Quick answerAdvertising

What will it cost to get started?

Read the answerClose answer

WaveHello reviews your offer, service area, existing setup, and goals before recommending a campaign budget and management scope. You see the proposed cost before work starts.

Ad spend is separate from management fees. You approve the advertising budget and changes to it. We do not promise a fixed lead cost or guaranteed sales.

More on this question
Quick answerAI in business

Can you help our team put the plan into practice?

Read the answerClose answer

Yes. WaveHello can help configure tools, connect suitable systems, test a focused use, and guide your team within the agreed implementation scope. We also agree who reviews results, controls access, and looks after the setup.

More on this question
Quick answerSoftware & operations

When two tools show different customer details, which one should we trust?

Read the answerClose answer

Decide which system is responsible for that particular fact. One tool might own contact details while another records appointments or payments. The newest timestamp alone does not prove that a value is correct.

Make the responsibility explicit before automating updates. Test a realistic change and check whether the other tools reflect it as intended. Otherwise, connecting systems can spread a disagreement faster instead of resolving it.

More on this question
Quick answerAdvertising

Can you work with my current website?

Read the answerClose answer

Yes. WaveHello checks that the destination matches your ad, that calls and forms reach your team, and that tracking counts the intended action. Small website and form fixes can be included in the agreed campaign scope; larger builds are quoted separately.

Custom connections to your customer-management tools are scoped separately. Where matching records are available, we can use inquiry quality, bookings, or sales to guide improvements.

More on this question
Quick answerSoftware & operations

What should I check before moving customer records to another CRM?

Read the answerClose answer

Check what you can export, what the new tool can accept, and what your team must still be able to find afterward. Contacts alone may not include the notes, attachments, history, or relationships that make the records useful.

Test a small, representative sample before a full move. Compare what left the old system with what arrived, decide how duplicates will be handled, and keep a recoverable copy. Separate choosing new software from proving that the records can move successfully.

More on this question
Quick answerAdvertising

Do you use Microsoft’s newer AI advertising features?

Read the answerClose answer

When they fit the campaign, WaveHello can test features that expand relevant searches, vary ad messages, or select a useful website page. We review the settings and results against your goals and budget.

Availability and delivery depend on the account and campaign. These are paid advertising tools, separate from improving your unpaid visibility in AI answers.

More on this question
Quick answerAdvertising

Are Facebook and Instagram ads a good fit for a small business?

Read the answerClose answer

They can help people discover a clear offer even before they search for it. The fit depends on your audience, creative, response path, and ability to follow up—not a universal cost-per-lead benchmark.

We would start with one customer action you want to earn, set an approved budget, and check whether the resulting inquiries are suitable. A low-cost click alone is not a customer.

More on this question
Quick answerAdvertising

What does a Meta Pixel do for Facebook and Instagram ads?

Read the answerClose answer

The Meta Pixel can send eligible website events, such as a page view or a defined completed action, to Meta. When an ad leads to your site, this can help you understand part of the response and inform campaign delivery. It does not prove that every reported event became a customer or that the ad caused the sale.

WaveHello can connect and test your Pixel on your website when that is part of the agreed campaign. We check the real action, account access, and the site's privacy and consent choices before treating the setup as ready.

More on this question
Browse all frequently asked questions

A question of your own?

Tell us what you’re working through. We’ll help you find a practical next step.

Talk it through