Custom AI website assistant
Your business. Your kind of assistant.
Give customers helpful answers and your team a hand with sales or service. We build the conversations and connections around the jobs you need it to do.
Built by WaveHello. Powered by OpenAI.
One way to put Custom to work
Know who to follow up with. And why.
For sales, we use your criteria to identify promising inquiries. Your team sees why someone may be a good fit, how ready they are, and what still needs asking.
Sales support is one option. We also build for customer service and tasks across compatible business tools.
Do their needs align?
Is it time to talk?
Your starting point
What comes with Custom.
- Tailored sales or service conversations
- Assess inquiries using your criteria, as scoped
- Connections to compatible business tools
- Regular reviews and improvements
Frequently asked questions
Your Custom chatbot questions, answered.
Explore the FAQ hubHow does WaveHello tailor an AI assistant to my business?
At WaveHello, we start with what your customers ask and the information your business provides. Basic answers questions using your website and files. Advanced adds a lead form delivered to email. Custom supports tailored sales, service, qualification, or compatible connections.
Every monthly plan includes ongoing support, knowledge updates, and regular reviews within its scope. New capabilities and substantial expansions are scoped separately.
Read this answer in the FAQ hubWhen does a business need a custom AI assistant rather than a standard website chatbot?
Choose Custom when the assistant needs a specific role in sales, customer service, or a connected workflow. We agree the questions, rules, compatible tools, and when your team should step in.
For sales qualification, we can assess fit and readiness against your business criteria, explain the reasons, and identify what is still unknown. Your team gets a useful starting point for follow-up; an assessment is not a prediction of a sale.
Read this answer in the FAQ hubCan an AI assistant help someone take the next step instead of only answering questions?
Yes, an assistant can be tailored to help visitors describe what they need, share an inquiry, or use a compatible booking tool. Those actions depend on the features and connections included in the project.
Keep the result clear. Offering a booking link is different from confirming an appointment, and collecting details is different from completing a sale. The assistant should tell the visitor what has actually happened and what still needs attention.
Read this answer in the FAQ hubWhat should a website chatbot do when it does not know the answer?
It should say when it does not know, rather than invent a price, policy or promise. It may ask a clarifying question or explain what information is missing.
Contact capture and handoff depend on the package and agreed setup; they are not included in Basic. When a handoff is included, useful context should be shared only with the visitor’s permission.
Read this answer in the FAQ hubLet’s make it useful
What could your assistant take on?
Tell us about the work and the tools involved. We’ll shape the right role, connections, and ongoing care.