Clear answers. Better business decisions.

A form suits someone ready to send a request. A chatbot can help someone who has questions or needs guidance before deciding what to do. They can work together, but adding both is useful only if they serve different customer needs.

Start with where visitors get stuck. If the information is already clear and people simply need an easy way to contact you, improve that path first. If recurring questions prevent people from moving forward, an assistant may help. Keep a direct contact option available.

A form is usually the clearer choice when visitors already know what they want and need to send a few reliable details. They can see the questions, correct an answer, and receive a submission confirmation without having to hold a conversation.

Make the form easy to use on a phone, ask only what helps your team respond, and verify that the request reaches the right person. If the offer itself is confusing, improve the page before adding chat.

Yes. The chatbot can help someone understand their options or prepare an inquiry; the form can let them review and submit the details they chose to share. A visitor who is ready to contact you should be able to skip chat.

A drafted request is not a completed submission. Confirm what was actually sent, where it went, and what will happen next. Only connect the two tools when the handoff removes work for the customer or your team.

The assistant should say what it does not know. If contact handoff is included in your setup, it can offer a route to your team and pass along useful context with the visitor’s permission. Basic is a knowledge-only bot and does not include that handoff.

Your website can still offer its normal contact options outside the chatbot. For an integrated handoff, we agree who receives the request and how it should be delivered.

Choose Custom when the assistant needs a specific role in sales, customer service, or a connected workflow. We agree the questions, rules, compatible tools, and when your team should step in.

For sales qualification, we can assess fit and readiness against your business criteria, explain the reasons, and identify what is still unknown. Your team gets a useful starting point for follow-up; an assessment is not a prediction of a sale.

Yes. The AI opportunity review and action plan is a standalone service. You can use it with your team, WaveHello, or another provider. Any implementation is agreed and quoted separately.

No. WaveHello helps you prepare for the task you want AI to do. A reviewed draft may need only a few reliable inputs. Answers across business records or automated actions need clearer information, connections, and working rules. We help you prepare what the chosen task needs.

Not necessarily. WaveHello looks at what you already use and whether it can support the work. The recommendation may be an existing AI tool, a connection between systems, or a simpler process. Custom development is an option when it serves a clear need.

The scope of WaveHello’s review depends on the work, the tools involved, and how much detail the plan needs. We agree the scope and cost before starting. Implementation, subscriptions, and ongoing support are discussed separately so you can decide what fits your budget.