Canonical public page: https://wavehello.ai/ai-website-assistants Evidence record: https://wavehello.ai/read/ai-website-assistants.evidence.json Site reading directory: https://wavehello.ai/read/index.txt This is a build-generated reading copy of the public main content. Navigation chrome, scripts, controls, form fields, and image pixels are omitted; authored image descriptions and diagram text are retained. Use the public page for interactive features. Links are source relationships, not endorsements or independent verification. 1. [Home]() 2. [Services]() 3. [AI solutions]() 4. AI Website Assistants AI Website Assistants # Answer questions. Capture interest. Help customers take the next step. A custom chatbot for your website, shaped around your business information and the help your visitors need. Add the conversation features and connections that fit. One assistant, with the features that fit your website. [Plan your assistant]() [See how the conversation works]() ## WaveHello Assistant Example conversation Ready to help Do you redesign existing websites? Ours looks dated and is not bringing in many leads. Yes. WaveHello rebuilds existing websites and can improve the pages and lead capture at the same time. Would you like someone from WaveHello to reach out? Yes, please. Great—share the best way to reach you. Your details go to the WaveHello team. NameJamie Smith Work emailjamie@example.com Phone(815) 555-0196 Send details Answers use business-approved information. Human follow-up available. One useful conversation ## The visitor gets an answer before being asked for anything. The assistant helps first. Lead capture, booking, or handoff appears only when the visitor wants the next step. 1. 1 **Customer asks** Do you redesign existing websites? 2. 2 **Assistant answers** Yes. We rebuild existing sites and can improve lead capture at the same time. 3. 3 **Visitor agrees** Would you like someone to reach out? **Yes, please.** Name · Email · Phone 4. 4 **Books or hands off** Choose an available time or ask the team to follow up. Ways to shape your assistant ## Choose the help your visitors need. These capabilities can work together in one assistant. Your plan and agreed scope set what is included. [See managed plans, pricing, and inclusions]() ### Helpful answers Help visitors find answers in information your business approves. For questions about services, products, policies, or processes. - Approved website content - Private information as an optional add-on - Your brand's voice and clear limits on answers ### Better inquiries Ask useful questions and collect contact details with permission. Help your team understand what the visitor needs. - Answers followed by relevant questions - A contact form inside the chat - Email or a compatible CRM connection, as agreed ### Booking and sales support Help interested visitors take the next step with your business. For appointments, product questions, or a sales conversation. - Compatible calendar or booking tools - Quote guidance using rules your business approves - A way to reach your team when needed Simple website install ## We handle setup on your website. Your assistant can be added to a new or existing website. We test the conversation and connections, then agree how updates and support will be handled. 01 ### Choose the job Decide what help to offer, what details to collect, and how visitors can reach your team. 02 ### Build and test the conversation Add approved information, brand the assistant, and test common, unclear, and sensitive questions. 03 ### Install and improve Set up the assistant, test it on phones and computers, and agree how to keep its information up to date. Connect with your tools ## Keep the conversation connected to your business. Send inquiries to your team or connect with compatible booking and customer-management tools. Choose the connections your project needs. Inquiry delivery ### Email Send the agreed lead details and conversation context to the right inbox. Scoped connection ### Compatible CRM Send the details your team needs into a compatible CRM, with the connection agreed for your project. Compatible booking tools ### Booking Offer an appointment or demo through supported calendar or booking software. Matched to your setup ### Human help Give visitors a way to reach your team when they need a person. Live takeover can be scoped separately. Planned native path ### WaveHello Software A future connection to WaveHello Software. It is not included as an available integration today. Stay in control ## Your business decides what the assistant knows and does. You choose the information and actions it can use. AI can make mistakes, so we set limits and agree when a person should review or take over. ### Approved knowledge Use website content and internal files the business has reviewed. ### Permission before capture Ask before collecting contact details or sending them onward. ### Scoped connections Test the chosen connection, protect access, and agree what happens if a request cannot be delivered. ### Human handoff Give a person the context when the conversation needs judgment. Frequently asked questions ## Your website assistant questions, answered. [Explore the FAQ hub]() How does WaveHello tailor an AI assistant to my business? WaveHello builds AI assistants around the people they help, the business information they need, and what users should be able to do. The starting point is a chatbot; its knowledge, features, and connections make it useful for your business. An assistant might explain your services, guide an inquiry, support booking, or help your team with a specific task. These are examples, not fixed limits. Features, permissions, and compatible tool connections are chosen for your project; an answer or a link is different from a completed action in another system. [Read this answer in the FAQ hub]() What can an AI customer service agent do for a small business? An AI customer service agent can answer recurring questions from your business information, collect context, and route requests to a person. Some products also perform configured actions in connected tools. Answering a booking question is different from creating a confirmed appointment. Start with one repeatable job, approved information, and a clear fallback. The useful result is a correctly handled request—not simply more chat activity. Confirm the required channel, subscription, access, and human follow-up before choosing a platform. [Read this answer in the FAQ hub]() Do I need a chatbot, a contact form, or both on my website? A form suits someone ready to send a request. A chatbot can help someone who has questions or needs guidance before deciding what to do. They can work together, but adding both is useful only if they serve different customer needs. Start with where visitors get stuck. If the information is already clear and people simply need an easy way to contact you, improve that path first. If recurring questions prevent people from moving forward, an assistant may help. Keep a direct contact option available. [Read this answer in the FAQ hub]() What should a website chatbot do when it does not know the answer? It should make the uncertainty clear and offer a useful next step, rather than inventing a price, policy, or promise. Depending on the setup, that might mean asking a clarifying question or helping the visitor contact your team. An assistant needs current business information, sensible boundaries, and tests using realistic questions. A handoff should preserve useful context with the visitor's permission. Asking for human help should not trap someone in a repeated conversation. [Read this answer in the FAQ hub]() [AI assistants]() Shape your assistant ## What would you like your website assistant to do? Tell us what visitors need to understand, what details your team needs, and what a useful next step looks like. [Plan your AI Website Assistant]() [Explore AI solutions]()